Page 181 - The Presentation Secrets of Steve Jobs How to Be Insanely Great in Front of Any Audience by Carmine Gallo
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162    DELIVER THE EXPERIENCE



                product he discussed was a new version of iWork. Finally,
                the third was a new MacBook seventeen-inch Pro notebook
                computer.
               Dress up numbers. As his boss does, Schiller added meaning
                to numbers. He told the audience that 3.4 million customers
                visit an Apple store every week. To give his audience a relevant
                perspective, Schiller said, “That’s one hundred Macworlds each
                and every week.”
               Stage the presentation with props. Demonstrations play a
                prominent role in every Steve Jobs presentation. Schiller also
                used the technique smoothly and effectively. As Jobs likely
                would have done had he given the presentation, Schiller sat
                down at a computer on the stage and demonstrated several
                new features that come standard in ’09 versions of iLife and
                iWork. My favorite demo was the new Keynote ’09, which
                comes closer than ever to letting everyday users create Jobs-
                like slides without an expertise in graphic design.
               Share the stage. Schiller did not hog the spotlight. He shared
                the stage with employees who had more experience in areas
                that were relevant to the new products he introduced. For a
                demo of iMovie ’09, a new version of the video-editing soft-
                ware, Schiller deferred to an Apple engineer who actually
                created the tool. When Schiller revealed the new seventeen-
                inch MacBook Pro, he said the battery was the most innovative
                feature of the notebook computer. To explain further, Schiller
                showed a video that featured three Apple employees describ-
                ing how they were able to build a battery that lasted eight
                hours on a single charge without adding to the notebook’s
                size, weight, or price.
               Create visual slides. There are very few words on a Steve Jobs
                slide, and there were few on Schiller’s slides as well. The first
                few slides had no words at all, simply photographs. Schiller
                started by giving the audience a tour of some of the new Apple
                stores that had opened around the world the past year. There
                were no bullet points on Schiller’s slides. When Schiller did
                present a list of features, he used the fewest words possible
                and often paired the words with an image. You can view the
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