Page 205 - The Starbucks Experience
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Bibliography



            —Cathy Jett, “Coffee Clash: Mom-n-Pop, Starbucks,
              Go Head-to-Head,” Fredericksburg (Virginia)
              Free Lance-Star, December 1, 2005.

            “What may be the most powerful name in music doesn’t
            belong to a record label, a powerful industry executive, or an
            influential . . .”
            —Michael Y. Park, “I’ll Take a Venti Latte . . . and a CD,”
              www.foxnews.com, January 4, 2006.
            “We don’t see [Chantico] as a failure. We see it as an oppor-
            tunity to leverage what we’ve learned from our customers
            to provide chocolate . . .”
            —Information from Lara Wyss, Starbucks Media Relations.

            “Please pass this along to anyone you know. This needs to
            get out in the open. Recently Marines over in Iraq support-
     190
            ing this . . .” and other related quotes
            —“Starbucks and Iraq,” TruthOrFiction.com,
              www.truthorfiction.com.

            “My family owns an ambulance service in Brooklyn, NY. . . .
            My uncles were at ‘Ground Zero’ during the attack . . .”
            —“Starbucks—Water at Ground Zero,”
              TruthOrFiction.com, www.truthorfiction.com,
              and “Starbucks Apologizes for Water Flap,”
              www.foxnews.com, September 26, 2001.
            Information about the elephant pathways and Elephant
            Kinjia coffee was obtained from a Starbucks press release,
            “Coming Through: Elephant Kinjia Coffee Stampeded into
            Starbucks; Sixth Black Apron Exclusives Coffee Combines
            Exotic Flavor and Ingenious Farming Tactics,” May 2,
            2005.
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