Page 224 - The Starbucks Experience

about the author

Dr. Joseph Michelli is an organi-
zational psychologist who has
dedicated his career to studying
successful businesses, both large
and small. Prior to The Starbucks
Experience, Dr. Michelli coau-
Terry D. Moore 2006, familystudio.com Workplace with John Yokoyama
thored When Fish Fly: Lessons for
Creating a Vital and Energized

the owner of the World Famous
Pike Place Fish Market in Seattle.
Dr. Michelli transfers his knowl-
edge of exceptional business prac-
tices through keynote addresses
and workshops. These presentations provide ways to develop
playful and productive workplaces that maximize productiv-
ity while fueling growth and employee morale.
In addition to his dynamic and entertaining international
keynote presentations, Dr. Michelli and his staff provide

• CEO consultation

• Corporate coaching

• Leadership team development services
• Group facilitation and team-building strategies

• Individual development planning