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ethiCS GUiDe  Dialing for Dollars






                       In truth, you doubt the customer will spend the money   have finally made quota. A week into the next quarter, your   301
                    on advertising. Instead, it will just take the credit and sit on a   brother-in-law returns the merchandise.
                    bigger inventory. That will kill your sales to the company next   Meanwhile, unknown to you, your company’s ERP sys-
                    quarter, but you’ll solve that problem then.       tem is scheduling production. The program that creates the
                       Even  with  these  additional  orders,  you’re still under   production schedule reads the sales from your activities (and
                    quota. In desperation, you decide  to sell  product  to a ficti-  those of  the other salespeople) and finds a sharp increase
                    tious company that you say is owned by your brother-in-law.   in  product demand. Accordingly, it  generates a schedule
                    You set up a new account, and when accounting calls your   that calls for substantial production increases and schedules
                    brother-in-law for a credit check, he cooperates with your   workers for the production runs. The production system, in
                    scheme. You then  sell  $40,000  of product to the  fictitious   turn, schedules  the material requirements with  the inven-
                    company and ship the product to your brother-in-law’s ga-  tory application, which increases raw materials purchases to
                    rage. Accounting books the revenue in the quarter, and you   meet the increased production schedule.











                                DiSCUSSion QUeStionS



                    1.  Consider the  email  you  write that  agrees to take the   c.  What effect does  that discount have on your com-
                      product back.                                         pany’s balance sheet?
                      a.  Is  your action  ethical according  to  the categorical   3.  Regarding your shipping to the fictitious company:
                         imperative (pages 56–57) perspective?            a.  Is  your action  ethical according  to  the categorical
                      b.  Is your action ethical according to the utilitarian per-  imperative perspective?
                         spective (pages 92–93)?                          b.  Is  your action ethical according  to  the utilitarian
                      c.  If that email comes to light later, what do you think   perspective?
                         your boss will say?                              c.  Is your action legal?
                    2.  Regarding your offer of the “advertising” discount:  4.  Describe the effect of your activities on next quarter’s
                      a.  Is  your action  ethical according  to  the categorical   inventories.
                         imperative perspective?                       5.  Setting aside ethical and legal issues, would you say the
                      b.  Is  your action ethical according  to  the utilitarian   enterprise system is more of a help or a hindrance in this
                         perspective?                                     example?
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