Page 205 - Using the Enneagram System to Identify and Grow Your Leadership Strengths and Achieve Maximum Success

180 What Type of Leader Are You?

viduals in front of the whole board, reflecting the Nine’s sensitiv-
ity and orientation to goodwill.
The second e-mail illustrates how Nines communicate when
they are deeply angry and ready to share their feelings. Because
most Nines are not readily aware of feeling angry and are also
reluctant to express these feelings openly, their anger can be man-
ifested as controlled eruptions. Byron’s strong criticism of Jeremy
is clear, as are his unequivocal prescriptions for remedying the sit-
uation. He expresses anger about being compelled to do some-
thing against his will—spending two full days in a meeting.
Although Nines appear flexible, they can also become immovable
objects when they feel pushed. If Byron had expressed his real feel-
ings and needs earlier, his e-mail to Jeremy would probably have
had a less strident tone.
Although both e-mails serve their intended purposes, Belinda
and Byron could use e-mails to enhance their awareness of their
Enneagram-based communication patterns by following these
guidelines:
In situations of goodwill:

• Alter the use of overly affirming language.
• Use language that states a clear position and message.
• Be clear for whom the e-mail is really intended.

Belinda could have rewritten her e-mail as follows:

Dear board members,
I thought our recent conference call went very well and
that everyone contributed to its success. I also want to
extend my appreciation for the work that Alicia has put into
this organization as our president and to welcome Jeremy
into his new role as current president. Sheila, the minutes
look great, so thank you for your effort.
Warmly,
Belinda