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224                                Writing Winning Business Proposals


                            B. Identify for each buyer the likely benefits that will accrue from achieving S2,
                               remembering that those benefits will be conditioned by the buyer’s role and
                               position in the organization (Psychologics Worksheet, Cell 1).
                            C. If at all possible, develop at least one coach (Psychologics Worksheet, Cell 1).
                          4. Identify, select, and develop your themes (Chapter 7 and Figure 14.1).
                            A. Identify possible themes by considering the following:
                               ◉  Hot buttons—the desires or concerns of individual buyers that, if
                                 addressed, will affect your selling process, project organization, and/or
                                 project methodology (Psychologics Worksheet, Cell 2).
                               ◉  Evaluation criteria—the criteria developed by the consultant-selection
                                 committee often contained in RFPs (Appendix G) and other documents
                                 (Psychologics Worksheet, Cell 4).
                               ◉  Counters to the competition—your strengths relative to the competition,
                                 especially as those strengths apply to evaluation criteria for this particu-
                                 lar project or selling opportunity (Psychologics Worksheet, Cell 5).
                            B. Select the themes by considering the following (Chapter 7):
                               ◉  Hot buttons of medium- and high-power-base buyers whose receptivity you
                                 want to maintain or increase (Psychologics Worksheet, Cells 2 and 3). Power
                                 base refers to a buyer’s relative influence in this selling opportunity, not to




                                                    ‡have emotional content
                                                     ‡have emotional content
                                                    ‡affect project and selling
                                                     ‡affect project and selling
                                                     process
                                                     process
                                    Hot Buttons     ‡are usually
                                     Hot Buttons
                                                     ‡are usually
                                                     individualized and    Themes are:
                                                     individualized and
                                                     unspoken              Themes are:
                                                     unspoken
                                                                           The repeated
                                                                           The repeated
                                                                           expression of your
                                                                           expression of your
                                                                           abilities and
                                                                           abilities and
                                                                           capabilities to:
                                                                           capabilities to:
                                     Evaluation     ‡usually collective    ‡ address hot buttons
                                     Evaluation
                                                     ‡usually collective
                                     Criteria       ‡can be written or spoken  ‡ address hot buttons
                                     Criteria
                                                     ‡can be written or spoken
                                                                           ‡ meet evaluation
                                                                           ‡ meet evaluation
                                                                            criteria
                                                                            criteria
                                                                           ‡ counter the
                                                                           ‡ counter the
                                                                            competition
                                                                            competition
                                                    your position relative to
                                                     your position relative to
                                    Counters to     competitors, based on the
                                     Counters to
                                                     competitors, based on the
                                    Competition     evaluation criteria
                                     Competition
                                                     evaluation criteria

                                   14.1
                            FIGURE 14.1   Identifying your themes s
                            FIGURE
                                        Identif
                                                 y
                                                  our theme
                                             y
                                              ing
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