Page 288 - Writing Winning Business Proposals
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A Few Comments About Writing Effective Sentences (and Paragraphs)      279


                               For many years now, ABC has grown by increasing its share of the modestly
                               expanding household and appliance market, primarily by producing high-
                               quality products at competitive costs and by being very responsive to the
                               needs of its customers. As a result, ABC has become one of the premier divi-
                               sions within Consolidated Industries. . . .

                               Recognizing these threats, ABC’s management group has suggested several
                               alternatives for increasing capacity, but little agreement exists about how that
                               capacity should be developed, and no agreement exists about the amount of
                               capacity required. Consensus does exist, however, in two areas: Additional capac-
                               ity will be needed and the time when it will be needed is fast approaching.

                          Here, the first three subjects (the ABC organization itself or a group within it)
                          are all concrete. The next subject (agreement) is abstract, but the following two
                          (agreement and consensus) are concrete because of the context established by the
                          first use of agreement.
                            By using concrete subjects in situation, you focus on my question: “What is
                          your understanding of my problem?” rather than some anonymous question like
                          “What is the problem?”
                            In methods, similarly, you usually don’t want to answer, “What will be done?”;
                          you probably want to answer “What will you (or your firm) do?” The first ques-
                          tion calls for an anonymous answer, with an abstract noun as subject: “In Phase
                          I, the resources that are required will be specified.” The second question calls for
                          a concrete noun as subject, “we” or the name of your firm: “In Phase I, we will
                          specify the resources required to. . . . ”
                            In benefits, you should try to place either the benefactor (you) or the benefi-
                          ciary (me) in the subject slot. That is, the template sentence should be either “We
                          will give this to you” or “You will receive this from us.” In either case, the subject
                          slot will contain a concrete noun.
                            Problems are only problems to people or organizations; they aren’t abstractions
                          floating in the air affecting no one or some anonymous others. Too many pro-
                          posals I’ve read describe my organization’s problems or opportunities as if they
                          weren’t mine, as if I weren’t affected by them. The situation slots tend to address
                          some situation, but not one that’s concretely and recognizably mine. Similarly
                          with benefits. When proposals I’ve read include benefits, they sound like generic
                          blandishments—and bland ones at that—not benefits that I sense can be mine
                          or that are written with me in mind. In almost all cases, the problems described
                          and the benefits articulated seem abstract because the proposal’s sentences don’t
                          include me and my organization as grammatical subjects.
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