Page 394 - A First Course In Stochastic Models
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MULTI-SERVER QUEUES WITH POISSON INPUT            389

                It is a matter of simple algebra to derive from (9.6.13) that
                                                     α (z)
                                                app
                                      P q (z) = λp         ,                (9.6.22)
                                                c−1
                                                   1 − λβ (z)
                where

                                     ∞

                                                c−1         −λ(1−z)t
                             α(z) =    {1 − B e (t)}  {1 − B(t)}e  dt,
                                    0
                                     ∞           −λ(1−z)t

                             β(z) =    {1 − B(ct)}e     dt.
                                    0
                                                            app
                The discrete FFT method can be used to obtain the p  for j ≥ c.
                                                           j
                  Also, the generating function P q (z) enables us to obtain an approximation to
                                                ∞                         ′

                the average queue size. Since L q =  (j − c)p j , the derivative P (1) yields
                                                j=c                       q
                an approximation to L q . By differentiation of (9.6.22), we find after lengthy alge-
                bra that

                              app             c      1     2
                             L q  = (1 − ρ)γ 1   + ρ (1 + c ) L q (exp),    (9.6.23)
                                                           S
                                            E(S)     2
                                 2
                      2
                           2
                where c = σ (S)/E (S) and
                      S

                                             ∞
                                                        c
                                       γ 1 =   {1 − B e (t)} dt.
                                            0
                                                                                2
                The quantity L q (exp) denotes the average queue size in the M/M/c queue. If c ≤
                                                                                S
                                                                            2
                1, the constant γ 1 is very well approximated by (c+1) −1 2  −1 (1−c )E(S).
                                                             c E(S)+c
                                                              S             S
                The approximation (9.6.23) has the term γ 1 in common with the approximation pro-
                posed in Boxma et al. (1979). This approximation improves the first-order approx-
                imation  1  $ 1 + c 2  %  L q (exp) to L q through
                       2     S
                                    1     2      2L q (exp)L q (det)
                               Box
                             L q  =  (1 + c )                       ,
                                          S
                                    2       2αL q (det) + (1 − α)L q (exp)
                              &   2        '
                           1   E(S )
                where α =           − c − 1 and L q (det) denotes the average queue size in
                          c−1  γ 1 E(S)
                the M/D/c queue.
                  Table 9.6.1 gives for several examples the exact and approximate values of
                                                                    2
                P delay and L q . We consider the cases of deterministic service (c = 0), E 2 service
                                                                    S
                 2
                                                                  2
                (c = 0.5) and H 2 service with the gamma normalization (c = 2). In the table
                 S                                                S
                we also include the two-moment approximation
                                   app2       2          2
                                 L q  = (1 − c )L q (det) + c L q (exp).    (9.6.24)
                                              S          S
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