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8 - PROJECT QUALITY MANAGEMENT

Inputs Tools & Techniques Outputs
.1 Quality management plan .1 Quality management and .1 Change requests
.2 Process improvement control tools .2 Project management plan
plan .2 Quality audits updates
.3 Quality metrics .3 Process analysis .3 Project documents
.4 Quality control updates
measurements .4 Organizational process
.5 Project documents assets updates

Figure 8-8. Perform Quality Assurance: Inputs, tools & techniques, and outputs

8
Project Quality Management

8.1 8.3 4.2
Plan Quality Control Develop Project
Management Quality Management
Plan
• Quality • Quality control
management plan measurements
• Process 4.5
improvement plan • Project Perform
• Quality metrics management Integrated
plan updates Change Control
Project 8.2 • Change requests
Documents Perform Quality
• Project documents Assurance Project
Documents
• Project documents
updates

• Organizational process assets updates Enterprise/
Organization

Figure 8-9. Perform Quality Assurance data Flow diagram

The quality assurance process implements a set of planned and systematic acts and processes defined
within the project’s quality management plan. Quality assurance seeks to build confidence that a future output
or an unfinished output, also known as work in progress, will be completed in a manner that meets the specified
requirements and expectations. Quality assurance contributes to the state of being certain about quality by
preventing defects through the planning processes or by inspecting out defects during the work-in-progress
stage of implementation. Perform Quality Assurance is an execution process that uses data created during Plan
Quality Management (Section 8.1) and Control Quality (Section 8.3) processes.

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