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8 - PROJECT QUALITY MANAGEMENT
8.1.2.8 Meetings
Project teams may hold planning meetings to develop the quality management plan. Attendees at these
meetings may include the project manager; the project sponsor; selected project team members; selected
stakeholders; anyone with responsibility for Project Quality Management activities namely Plan Quality
Management, Perform Quality Assurance, or Control Quality; and others as needed.
8.1.3 Plan Quality Management: outputs
8.1.3.1 Quality Management Plan
The quality management plan is a component of the project management plan that describes how the 8
organization’s quality policies will be implemented. It describes how the project management team plans to meet
the quality requirements set for the project.
The quality management plan may be formal or informal, detailed, or broadly framed. The style and detail of the
quality management plan are determined by the requirements of the project. The quality management plan should
be reviewed early in the project to ensure that decisions are based on accurate information. The benefits of this
review can include a sharper focus on the project’s value proposition and reductions in costs and in the frequency
of schedule overruns that were caused by rework.
8.1.3.2 Process Improvement Plan
The process improvement plan is a subsidiary or component of the project management plan (Section 4.2.3.1).
The process improvement plan details the steps for analyzing project management and product development
processes to identify activities that enhance their value. Areas to consider include:
• Process boundaries. Describe the purpose of the process, the start and end of the process, its inputs
and outputs, the process owner, and the stakeholders of the process.
• Process configuration. Provides a graphic depiction of processes, with interfaces identified, used to
facilitate analysis.
• Process metrics. Along with control limits, allows analysis of process efficiency.
• targets for improved performance. Guide the process improvement activities.
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