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8 - PROJECT QUALITY MANAGEMENT
In project management, the prevention and inspection aspects of quality assurance should have a demonstrable
influence on the project. Quality assurance work will fall under the conformance work category in the cost of quality
framework.
A quality assurance department, or similar organization, often oversees quality assurance activities. Quality
assurance support, regardless of the unit’s title, may be provided to the project team, the management of the
performing organization, the customer or sponsor, as well as other stakeholders not actively involved in the work
of the project.
Perform Quality Assurance also provides an umbrella for continuous process improvement, which is an iterative
means for improving the quality of all processes. Continuous process improvement reduces waste and eliminates
activities that do not add value. This allows processes to operate at increased levels of efficiency and effectiveness.
8.2.1 Perform Quality Assurance: Inputs
8.2.1.1 Quality Management Plan
Described in Section 8.1.3.1. The quality management plan describes the quality assurance and continuous
process improvement approaches for the project.
8.2.1.2 Process Improvement Plan
Described in Section 8.1.3.2. The project’s quality assurance activities should be supportive of and consistent
with the performing organization’s process improvement plans.
8.2.1.3 Quality Metrics
Described in Section 8.1.3.3. The quality metrics provide the attributes that should be measured and the
allowable variations.
8.2.1.4 Quality control Measurements
Described in Section 8.3.3.1. Quality control measurements are the results of control quality activities. They are
used to analyze and evaluate the quality of the processes of the project against the standards of the performing
organization or the requirements specified. Quality control measurements can also compare the processes used to
create the measurements, and validate actual measurements to determine their level of correctness.
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