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10 - PROJECT COMMUNICATIONS MANAGEMENT






                      10.3.1.5 organizational Process Assets

                         Described in Section 2.1.4. The organizational process assets that may influence the Control Communications
                      process include, but are not limited to:

                            •  Report templates;
                            •  Policies, standards, and procedures that define communications;

                            •  Specific communication technologies available;
                            •  Allowed communication media;
                            •  Record retention policies; and

                            •  Security requirements.


                      10.3.2 control communications: tools and techniques



                      10.3.2.1 Information Management Systems

                         An information management system provides a set of standard tools for the project manager to capture, store,
                      and distribute information to stakeholders about the project’s costs, schedule progress, and performance. Some
                      software packages allow the project manager to consolidate reports from several systems and facilitate report
                      distribution to the project stakeholders. Examples of distribution formats may include table reporting, spreadsheet
                      analysis, and presentations. Graphic capabilities can be used to create visual representations of project performance
                      information.


                      10.3.2.2 Expert Judgment

                         Expert judgment is often relied upon by the project team to assess the impact of the project communications,
                      need for action or intervention, actions that should be taken, responsibility for taking such actions, and the timeframe
                      for taking action. Expert judgment may need to be applied to technical and/or management details and may be
                      provided by any group or individual with specialized knowledge or training, such as:























             306      ©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK  Guide) – Fifth Edition
                                                                                          ®


                                           Licensed To: Jorge Diego Fuentes Sanchez PMI MemberID: 2399412
                                       This copy is a PMI Member benefit, not for distribution, sale, or reproduction.
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