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10 - PROJECT COMMUNICATIONS MANAGEMENT

10.2.2.5 Performance reporting

Performance reporting is the act of collecting and distributing performance information, including status reports,
progress measurements, and forecasts. Performance reporting involves the periodic collection and analysis of
baseline versus actual data to understand and communicate the project progress and performance as well as to
forecast the project results.

Performance reporting needs to provide information at an appropriate level for each audience. The format
may range from a simple status report to more elaborate reports and may be prepared regularly or on an
exception basis. A simple status report might show performance information, such as percent complete or status
dashboards for each area (i.e., scope, schedule, cost, and quality). More elaborate reports may include:

• Analysis of past performance,

• Analysis of project forecasts (including time and cost),
• Current status of risks and issues,
• Work completed during the period, 10

• Work to be completed in the next period,
• Summary of changes approved in the period, and

• Other relevant information, which is reviewed and discussed.

10.2.3 Manage communications: outputs

10.2.3.1 Project communications

The Manage Communications process involves the activities that are required for information to be created,
distributed, received, acknowledged, and understood. Project communications may include but are not limited to:
performance reports, deliverables status, schedule progress, and cost incurred. Project communications can vary
significantly and are influenced by factors such as, but not limited to, the urgency and impact of the message, its
method of delivery, and level of confidentiality.

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©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK Guide) – Fifth Edition 301

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