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10 - PROJECT COMMUNICATIONS MANAGEMENT

10.1.3 Plan communications Management: outputs

10.1.3.1 communications Management Plan

The communications management plan is a component of the project management plan that describes how
project communications will be planned, structured, monitored, and controlled. The plan contains the following
information:

• Stakeholder communication requirements;

• Information to be communicated, including language, format, content, and level of detail;
• Reason for the distribution of that information;
• Time frame and frequency for the distribution of required information and receipt of acknowledgment or
response, if applicable;

• Person responsible for communicating the information;
• Person responsible for authorizing release of confidential information;

• Person or groups who will receive the information;
• Methods or technologies used to convey the information, such as memos, e-mail, and/or press releases;
• Resources allocated for communication activities, including time and budget;

• Escalation process identifying time frames and the management chain (names) for escalation of issues
that cannot be resolved at a lower staff level;
• Method for updating and refining the communications management plan as the project progresses and
develops;
• Glossary of common terminology;

• Flow charts of the information flow in the project, workflows with possible sequence of authorization, list
of reports, and meeting plans, etc.; and
• Communication constraints usually derived from a specific legislation or regulation, technology, and
organizational policies, etc.

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