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10 - PROJECT COMMUNICATIONS MANAGEMENT
10.1.1.2 Stakeholder register
Described in Section 13.1.3.1. The stakeholder register provides the information needed to plan the
communication with project stakeholders.
10.1.1.3 Enterprise Environmental Factors
Described in Section 2.1.5. The Plan Communications Management process is tightly linked with enterprise
environmental factors, since the structure of an organization will have a major effect on the project’s communication
requirements. All enterprise environmental factors described in Section 2.1.5 are used as inputs for this process,
since communications need to be adapted to the project environment.
10.1.1.4 organizational Process Assets
Described in Section 2.1.4. All organizational process assets described in Section 2.1.4 are used as inputs to the
Plan Communications Management process. Of these, lessons learned and historical information are of particular 10
importance because they can provide insights on both the decisions taken regarding communications issues and
the results of those decisions in previous similar projects. These can be used as guiding information to plan the
communication activities for the current project.
10.1.2 Plan communications Management: tools and techniques
10.1.2.1 communication requirements Analysis
The analysis of the communication requirements determines the information needs of the project stakeholders.
These requirements are defined by combining the type and format of information needed with an analysis of the
value of that information. Project resources should be expended only on communicating information that contributes
to the success of the project or where a lack of communication can lead to failure.
©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK Guide) – Fifth Edition 291
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