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10 - PROJECT COMMUNICATIONS MANAGEMENT
Planning the project communications is important to the ultimate success of any project. Inadequate
communications planning may lead to problems such as delay in message delivery, communication of information
to the wrong audience, or insufficient communication to the stakeholders and misunderstanding or misinterpretation
of the message communicated.
On most projects, communication planning is performed very early, such as during project management plan
development. This allows appropriate resources, such as time and budget, to be allocated to communication
activities. Effective communication means that the information is provided in the right format, at the right time, to
the right audience, and with the right impact. Efficient communication means providing only the information that
is needed.
While all projects share the need to communicate project information, the information needs and methods of
distribution may vary widely. In addition, the methods of storage, retrieval, and ultimate disposition of the project
information need to be considered and appropriately documented during this process. Important considerations
that may need to be taken into account include, but are not limited to:
• Who needs what information, and who is authorized to access that information;
• When they will need the information;
• Where the information should be stored;
• What format the information should be stored in;
• How the information can be retrieved; and
• Whether time zone, language barriers, and cross-cultural considerations need to be taken into account.
The results of the Plan Communications Management process should be reviewed regularly throughout the
project and revised as needed to ensure continued applicability.
10.1.1 Plan communications Management: Inputs
10.1.1.1 Project Management Plan
Described in Section 4.2.3.1. The project management plan provides information on how the project will be
executed, monitored, controlled, and closed.
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