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10 - PROJECT COMMUNICATIONS MANAGEMENT

10.1 Plan communications Management

Plan Communications Management is the process of developing an appropriate approach and plan for project
communications based on stakeholder’s information needs and requirements, and available organizational assets.
The key benefit of this process is that it identifies and documents the approach to communicate most effectively
and efficiently with stakeholders. The inputs, tools and techniques, and outputs of this process are depicted in
Figure 10-2. Figure 10-3 depicts the data flow diagram of the Plan Communications Management process.

Inputs Tools & Techniques Outputs
.1 Project management plan .1 Communication .1 Communications
.2 Stakeholder register requirements analysis management plan
.3 Enterprise environmental .2 Communication .2 Project documents
factors technology updates
.4 Organizational process .3 Communication models
assets .4 Communication methods
.5 Meetings
10
Figure 10-2. Plan communications Management: Inputs, tools & techniques, and outputs

Project Communications Management
Enterprise/ Project
Organization • Organizational Documents
process assets
• Enterprise
environmental
factors • Project
4.2 documents
Develop Project 10.1 updates
Management • Project Plan
Plan management plan Communications
Management
• Stakeholder
register • Communications
management plan 13.3
13.1 Manage
Identify Stakeholder
Stakeholders Engagement

10.2
Manage
Communications

Figure 10-3. Plan communications Management data Flow diagram

®
©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK Guide) – Fifth Edition 289

Licensed To: Jorge Diego Fuentes Sanchez PMI MemberID: 2399412
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