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Index
            254
                           system landscape concept, 210            Vazquez, Raul, 216
                           System R/3 (SAP), 26, 27, 28, 34         vendors, choosing, 35
                                                                    vertical integration, 110, 111
                                             T
                                                                                     W
                           task, use of the term, 169
                           Temkin Group, 11                         Walmart, 37, 38, 113, 216
                           testing, 208                             Web browsers, 42, 150
                           Textron, 225                             Web services, 226
                           time management, 172–173, 177            Welch Foods, 36
                           tolerance groups, 32, 33, 146–147        Wellenreuther, Claus, 25, 26
                           TopManage Financial Systems, 34          WF (Workflow) module, 31
                           Toyota, 110, 111                         Wi-Fi, 225
                           training, 234–335                        wikis, 73
                           travel management, 173–174               Winfrey, Oprah, 109–110
                           Tschira, Klaus, 25                       W. L. Gore, 40
                           Tumi, Inc., 15                           workflow tasks, 200
                           Twitter, 73                              workflow tools, 200, 201–203
                                                                    WorldCom, 141
                                            U                       Wozniak, Steve, 42

                           UAV (Unmanned Aerial Vehicle), 225
                           UNIX, 27                                                  X
                           UPS (United Parcel Service), 11, 176, 223
                           user authorizations, 145–146             XBRL (Extensible Business Report Language), 150
                           user training, 234–335                   XML (Extensible Markup Language), 150


                                             V                                       Y
                           value added, use of the term, 197        Y2K problem, 27, 203
                           value analysis, 197                      YouTube, 73




































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