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Index
252
M O
mainframe computers, 26 Oates, Ed, 28
make-to-order approach, 78–79 OCM (organizational change management), 206
make-to-stock approach, 78, 79 Office (Microsoft), 161
management reporting, 136–139 Oliveri, Tim, 42
managerial accounting, 121 on-demand CRM, 67
manufacturing, 79–80, 105, 106, 110. on-time performance, 112
See also production open architecture, 27
Mariott International, 176 operational decision-making, 123–127
marketing. See also M/S (Marketing and Sales) operations planning, 88–95
encyclopedias, 67 OR connector, 191, 192, 193
information systems, 49–76 Oracle, 28, 36, 39, 43, 222
one-to-one, 67 organizational structures, 61
planning, 71–72 Outlook (Microsoft), 202
Marriott, 177 overhead, 128
Master Data Management module, 227 Owens Corning, 34
material master data, 61
MBO (management by objectives), 178
Meijer Heart Center, 217 P
memory, 26, 27, 220–223
metrics, 112. See also performance measures payments, 55, 57
Microsoft Corporation, 34, 222, 226 Payroll module, 173, 178
Microsoft Excel, 135 PCAOB (Public Company Accounting Oversight
Microsoft Internet Explorer browser, 42 Board), 142
Microsoft Office, 161 Peerstone Research, 39
Microsoft Outlook, 202 PeopleSoft, 27–28, 38, 40, 43
Miles, Chris, 167 performance
military apps, 225 evaluations, 176
Miner, Bob, 28 measures, 72–73, 112
MM (Materials Management) module, 29, 122 on-time, 112
mobile computing, 215–241 person, use of the term, 169
Mobile Infrastructure module, 227 Personnel Cost Planning tool, 178
Montclair State University, 43 Personnel Development component, 175
Moore’s Law, 21 Pfizer, 225
MPS (master production schedule), 95,96–97 Plattner, Hasso, 25, 26
MRP (material requirements planning), 84, Plex Systems, 232–233
97–105 PM (Plant Maintenance) module, 30
described, 23 PO (purchase order) numbers, 62, 100, 102
list, 101–105 position, use of the term, 170
record, 99 PP (Production Planning) module, 29, 35, 131, 173.
M/S (Marketing and Sales), 9, 12, 23. See also See also production
marketing pricing
communications problems and, 80 conditions, 64–65
described, 6 discount, 64–65
overview, 2–3, 6–7 process(es). See also business processes
multidimensional data cubes, 220, 221–223 boundaries, 186, 187
mySAP ERP. See SAP ERP improvement, 183–214
mapping, 184, 187–189
models, 183, 184, 185–214
N PROD (Production) system, 210
product(s)
Narodetsky v. Cardone Industries, 179 cost variant, 132
NASDAQ, 228 profitability analysis, 127–136
natural disasters, 209 production. Seealso PP(ProductionPlanning)module
needs assessments, 176 data, providing, for accounting, 107–108
Nestlé, 39, 41 information systems, 77–115
Netscape, 42 overview, 78–82
NetWeaver platform (SAP), 31, 35, 209, planning process, 82–108, 173
226–228 problems, 80–82
nonprofit organizations, 209 sequences, 79–80
Novartis, 165–166 profit and loss (P&L) statements, 119, 120
NPV (net present value), 235–236 project team member time, 205

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