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Overview 161

Tips for Success

These are really success factors. You need to continue:
1. Visible and sincere sponsorship
2. Business alignment
3. Enterprise scope, local attention
You also need to continue to reinforce that DG is there to help versus only enforce. DG is the
mechanism to ensure information asset management and, after the initial bump, it will (hopefully) be
built into day-to-day work.

Activity: Execute Change Management Plan

This activity is where the rubber finally meets the road in terms of moving the organization toward DG.
You have done all of your OCM assessing and planning, data governance is being implemented, and
the tasks in this activity are running in parallel with the rollout of DG. This is the execution phase of the
change management plan.
Every DG team will hear the same issues, and your change management plan execution will need to
address those. Here in Figure 13-5 they are summarized, with the nasty language removed.

Perceived Issue DG Response
You are slowing down my critical project. The DG team needs to prepare metrics to prove
no impact.
Why can’t I call (insert name here) and get The DG team needs to design education to
a file downloaded like I used to? convey the need to adhere to IAM policies.
We don’t need more rules. We are doing it The DG team needs to build responses to
the way we always have, since IT is never resistance through human resources or other
right. channels. There need to be incentives to follow
the new policies and accountabilities built into
individual performance objectives.
How much is this costing us anyway? The DG team will need to indicate that the net
zero investment will add value.
FIGURE 13-5
Responses to Issues.
Activity Summary Table

Objective To successfully accomplish the tasks previously defined
in the change management plan
Purpose Ensure that the organization understands and is prepared
to accept the changes required for successful data
governance.
Inputs Change management plan—include communication plan,
training plan, resistance management plan, staff transition
plan, feedback collection and analysis approach,
organizational alignment action plans, change metrics
FIGURE 13-6
Activity Summary Table.