Page 59 - Getting to the Heart of High Performance
P. 59
W hat do you have planned for today?
It’s a pretty sure bet that you’ll be dealing with other
human beings. It could be your boss or somebody who
works for you. It might be a person you’re serving in some
capacity, or a random individual out on the street. It may be
a friend or family member. In fact, chances are you’ll have
contact with one person after another until you call it quits
tonight and fall asleep.
The Heart of the Matter: Action-Reaction Behavior Cycles 43
