Page 15 - Design for Environment A Guide to Sustainable Product Development
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xiv   Co n t e n t s

                     Owens Corning: A Passion for Environmental
                       Excellence   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   318
                       Organizing for Sustainability   . . . . . . . . . . . . . . . . . . .   318
                       A Sustainable Factory   . . . . . . . . . . . . . . . . . . . . . . . . .   319
                 18  Energy Production Industries   . . . . . . . . . . . . . . . . . . . .   323
                     Overview   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   323
                     DFE in Energy Innovation   . . . . . . . . . . . . . . . . . . . . . . . .   326
                     American Electric Power: Keeping the Lights On   . . . .   329
                       The Challenges of Sustainability   . . . . . . . . . . . . . . . .   329
                       High-Voltage Transmission Line Design   . . . . . . . . .   330
                       Industrial Ecology in Action   . . . . . . . . . . . . . . . . . . .   332
                     Chevron: The Power of Human Energy   . . . . . . . . . . . .   333
                       Filling the Pipeline   . . . . . . . . . . . . . . . . . . . . . . . . . . . .   333
                       Developing the Next Generation of Biofuels   . . . . . .   334
                 19  Service Industries   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   337
                     Environmental Footprint of Services   . . . . . . . . . . . . . . .   337
                     DFE in Service Industries   . . . . . . . . . . . . . . . . . . . . . . . .   339
                     Examples of Industry Practices   . . . . . . . . . . . . . . . . . . .   340
                       Retailing Industry   . . . . . . . . . . . . . . . . . . . . . . . . . . . .   340
                       Food and Beverage Services   . . . . . . . . . . . . . . . . . . . .   343
                       Package Delivery Services   . . . . . . . . . . . . . . . . . . . . .   345
                       Financial Services   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   348
                       Tourism and Recreational Services   . . . . . . . . . . . . . .   350



            Part 4  Conclusion: The Road Ahead
                 20  Sustainability and Resilience   . . . . . . . . . . . . . . . . . . . .   357
                     The Outlook for Sustainable Growth  . . . . . . . . . . . . . . .   357
                     The Need for Systems Thinking   . . . . . . . . . . . . . . . . . . .   360
                     Toward Resilient Enterprise Systems   . . . . . . . . . . . . . .   362

                 21  Summary   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   367
                     Part 1. Answering the Call: The Green
                       Movement   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   367
                     Part 2. Charting the Course: The Art and
                       Science of Design for Environment   . . . . . . . . . . . . . .   368
                     Part 3. Walking the Talk: The Real-World
                       Practice of Design for Environment   . . . . . . . . . . . . .   370
                     Part 4. Conclusion: The Road Ahead   . . . . . . . . . . . . . . .   373

                     Glossary   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   375
                     Index   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   385
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