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Chapter 3 E-business infrastructure 111
Figure 3.3 Example hosting provider Rackspace (www.rackspace.com)
We will return to the issues of selecting and managing a hosting provider later in this chapter.
The Internet timeline
The Internet is only the latest of a series of developments in the way that the human race has
used technology to disseminate information. Kampas (2000) identifies ten stages that are
part of five ‘megawaves’ of change. The first six stages are summarized in Table 3.2. It is evi-
dent that many of the major advances in the use of information have happened within the
last hundred years. This indicates that the difficulty of managing technological change is
likely to continue. Kampas goes on to speculate on the impact of access to lower-cost,
higher-bandwidth technologies.