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                                      Figure 3.3   Example hosting provider Rackspace (www.rackspace.com)



                                    We will return to the issues of selecting and managing a hosting provider later in this chapter.


                                    The Internet timeline

                                    The Internet is only the latest of a series of developments in the way that the human race has
                                    used technology to disseminate information. Kampas (2000) identifies ten stages that are
                                    part of five ‘megawaves’ of change. The first six stages are summarized in Table 3.2. It is evi-
                                    dent that many of the major advances in the use of information have happened within the
                                    last hundred years. This indicates that the difficulty of managing technological change is
                                    likely to continue. Kampas goes on to speculate on the impact of access to lower-cost,
                                    higher-bandwidth technologies.
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