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xxii Preface

Table B Continued

Week Lecture topic Seminar or tutorial topics Notes
10. L10. Change management Activity 10.1 Introduction Chapter 10
Case Study 10.1 Smoothing the
workflow through
BPM
Case Study 10.2 Sharing knowledge
at the BBC
Debate 10.1 E-business function

11. L11. Evaluation and maintenance Activity 12.1 Introduction Chapter 12
Case Study 11.1 Dabs.com
Case Study 12.1 Amazon
Debate 12.2 Standards control