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6 Supply chain

management

Chapter at a glance Learning outcomes

Main topics
After completing this chapter the reader should be able to:
What is supply chain
management? 335 Identify the main elements of supply chain management and their
relationship to the value chain and value networks
Options for restructuring the
supply chain 356 Assess the potential of information systems to support supply
Using e-business to restructure chain management and the value chain.
the supply chain 358
Supply chain management
implementation 368 Management issues
Focus on …
The value chain 348
The issues for the manager:
Which technologies should we deploy for supply chain
Case studies
management and how should they be prioritized?
6.1 Shell Chemicals redefines its Which elements of the supply chain should be managed within
customers’ supply chains 341 and beyond the organization and how can technology be used to
6.2 Tesco develops a buy-side facilitate this?
e-commerce system for supply What are the practical issues with online supply chain
chain management 363 management?
6.3 RFID: keeping track starts its
move to a faster track 374
Links to other chapters

Web support The main related chapters are:

The following additional case studies Chapter 1 introduces the supply chain as a key element of
are available at e-business;
www.pearsoned.co.uk/chaffey Chapter 7 considers the e-procurement part of the supply chain in
A short history of the Sainsburys more detail.
approach to e-fulfilment models
The telecoms supply chain
The site also contains a range of
study material designed to help
improve your results.