Page 84 - Effective Communication Skills by Dalton Kehoe

Bibliography

Aronson, E., T. Wilson, et al. Social Psychology. 6 ed. Upper Saddle River,
th
NJ: Pearson Education, 2006. This book contains two excellent chapters—
chapters 3 and 4—on the low-effort (automatic) thinking we do when we see
another and try to understand their reasons for acting.

Barnlund, D. “Towards a Meaning-Centered Philosophy of Communication.”
Journal of Communication 12 (1962): 197–211. This classic article adds
several insights to the development of what is now the recognized model of
interpersonal communication.

Braiker, H. “The Power of Self-Talk.” Psychology Today, December 1989,
23–27. A thorough, easy-to-read overview of the relationship between self-
talk, mood, self-esteem, and action.

Buckingham, M., and C. Coffman. First, Break All the Rules: What the
World’s Greatest Managers Do Differently. New York: Simon and Schuster,

1999. This is the ¿rst book to explain the fundamental forces behind
employee engagement. The ¿ rst three chapters lay out the research data in a
truly engaging fashion.

Cohen, D., and R. Nisbett. Culture of Honor: The Psychology of Violence
in the South. Boulder, CO: Westview Press, 1996. This research monograph
outlines a series of social psychology experiments intended to con¿ rm,
at the individual level, the presence of a distinctive trait in the culture of
the southern states in the United States—a predilection toward violence in
response to personal insult or threat.

Devito, J. The Interpersonal Communication Book. 10 ed. Toronto: Addison
th
Wesley Longman, 2004. One of the ¿ rst and still a leading text for covering
all aspects of interpersonal communication. It contains very good chapters
Bibliography introducing the basic model, intercultural inÀuences on talk, and our choices

in verbal messages.

76