Page 420 - Effective group discussion theory and practice by Adams, Katherine H. Brilhart, John K. Galanes, Gloria J

Subject Index 403

C synchronous, 34–35
Casual register in language, 96–98 task relevant, 175
Challenger explosion, 55, 252 as throughput (process) variable, 59–60
Charge, 234 Communication apprehension (CA), 112–114
Chat room, 281–282 Communication processes, 23–45
Chinese culture nature of communication, 23
collectivism, 83 in small group context, 23–24
high-context communication, 87 Communicative competency model, 182–185
Clarifying, 127 in virtual groups, 185
Closed systems, 63 Competition, 305–306
Coaching leadership style, 181, 182 Comprehensive leader rating scale, 333
Coalitions, 301 Compromise, 305, 307–308
Co-cultures Computer conferences, 33–35, 283–284, 302–304
age, 93–95 Computer-mediated communication (CMC), 33–35,
communication challenges of, 82, 88–101 140–141, 145, 157
defined, 82 conflict in, 302
dominant culture versus, 79 defined, 33
gender, 90 leadership effectiveness, 183–185
race and, 88–90 leadership emergence, 172–173
sex, 90–93 in problem solving, 281–286
socioeconomic class, 95–98 sex of communicator and, 91
Coercion, 171 in small groups, 33–35
Cognitive complexity, 114–115 status differences, 91
Cohesiveness, 98, 156–159, 221, 247, 309, 316 Computerized databases, 356–357
Collaborating groups, 68, 195–196 Conflict, 292–316
Collaboration, 268–268, 305, 306 and computer-mediated communication, 302
Collaborative learning groups, 10 benefits of, 295–296
Collectivist cultures, 83–84 cultural factors, 311–312
conflict in, 311 defining, 293–295
Committees, 11–12, 331 emotions and, 293–295
Communication expressing disagreement, 297–298
aggressive, 113 in Fisher’s Model of Group Phases, 239–240
apprehension, 112–114 negative effects of, 296
assertive, 113–114 types of, 299–301
asynchronous, 34–35 Conflict management, 302–311
co-cultures and, 82–83, 88–101 cultural factors in, 311–312
computer-mediated, 33–35 expressing disagreement ethically, 309–310
cultural factors in, 83–88 forcing in, 306
defined, 24 mediation by the leader, 315–316
diversity and, 78–81 negotiating principled agreement, 313–315
goal directed, 230 styles and tactics in, 303–309
intercultural, 82 third-party arbitration in, 316–319
intracultural, 82 voting in, 316
leadership emergence, 172–176 Conformity, 153–154, 269–270
model of, 27 Conjunctive tasks, 230
nonassertive, 113 Conscientiousness, 118–120
nonverbal, 36–45 Consensus decision making, 237, 238, 270, 271–272,
passive-aggressive, 113 300, 308, 315
principles of, 25–28 suggestions for achieving, 271–272

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