Page 427 - Effective group discussion theory and practice by Adams, Katherine H. Brilhart, John K. Galanes, Gloria J

410 Subject Index

Small group discussions, 7–9 SurveyMonkey, 325
characteristics of, 8 Surveys, gathering information through, 358
defined, 8 Symbolic convergence, 147–148
leading, 208–216 Symbols, 25
Small groups SYMLOG, 347–350
computer-mediated communication (CMC) in, 35–36 Symposium, 367
context for communication, 23–24 Synchronous communication, 34–35, 37
defined, 8 Synergy, 54–55
effective listening in, 31–32 Systems perspective, 52–71
ethical behavior of group members, 14–16, 219, communicating across boundaries, 69–71
221–222 components of systems, 57–62
face-to-face communication in, 35–36 environment of systems, 62–67
formation of, 5 principles of systems, 53–56
needs served by, 5, 9–10
pervasiveness of, 5–6 T
teams versus, 8 Task conflict, 299
types of, 9–13 Task coordinating, boundary spanning strategy, 70
Social Comparison Theory (SCT), 250–251 Task difficulty, 276
Social information processing, 34–35 Task functions, 124, 125–127
Social loafers, 14 Teaching function of consulting, 338–339
Social presence, 34 Teambuilding, 162–163
Socioeconomic class, co-cultural differences based on, Technical requirements, 277
95–98 Technology. See also Computer-mediated communica-
Software Assisted Meeting Management (SAMM), tion (CMC); Virtual teams
284 collaborative work on documents and projects, 4,
Solution multiplicity, 276 281–286
Solution question, 264–265 in problem solving and decision making, 281–286
Spatial features, 39–41 Teleconferences, 282–284
Spirit of inquiry, 310 Tension relieving, 128
Standing committees, 12 Testimony, in public presentations, 369–370
Statistics, in public presentations, 369 Thinking-feeling dimension, 117–118, 119
Status Third-party arbitration, 316
ascribed, 144–145 Throughput (process) variables, 57, 59–61, 230–231
defined, 144 Time cues, 44–45
earned, 144–145 Time-oriented listeners, 31
of group members, 60 Top management teams (TMTs), 13
pecking order, 138, 144 Topic selection, in public presentations, 364–365
seating preferences and, 40 Touch, 45
time cues, 44–45 Traits, 111–116
Status hierarchy, 144–146 cognitive complexity, 114–115
Status seeking, 128 communication apprehension, 112
Structuration theory, 139–141, 149, 152 defined, 112
Styles approach to leadership, 170, 178–180, 181–182 self-monitoring, 115, 173–174, 179
Substantive conflict, 303 traits approach to leadership, 177–178
Suggesting procedure, 127 traits vs. attitudes, 112
Summarizing, 127 Transactional process of communication, 26
Supporting, 128 Trust, 16, 40, 58, 60, 69, 157, 158–159, 160, 163,
Supporting leadership style, 181, 182, 184 218–219
Supportive communication climate, 159–161 Turn-taking, 34, 37

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