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              112    |    Chapter 5                                               ACE Pro India Pvt. Ltd.

                                                       1 1

                                                        1 2






                       Express                     Mutual
                                                                                Interpret
                     Participant A          A   Understanding  B              Participant B
                       Interpret
                                                                        And     Express
                                                                         Then
                                                     1 1

                                                  1 2

                                                   And then
                 Figure 5.26
                 Rogers and Kincaid Model (1981)

                            model  explained  communication  in  terms  of  a  progressive  sending  and
                            receiving messages between two individuals in which the goal and predicted
                            outcome are mutual understanding of a topic. Although acknowledging the
                            role of interpretive process, that occurs within individuals, the Rogers and
                            Kincaid view emphasized the information exchanges and networks them.
                            Their  perspective also carried forth the view of communication as a process
                            rather than a single event, a point of view emphasized in nearly all models
                            in recent years.


              Toulmin Model

                            Stephen Toulmin has made an important contribution to understanding of
                            argumentation. His model can be used to evaluate the strength of an  argument
                            before it is actually presented to audience, or locate the weakness of the argu-
                            ments. According to Toulmin all arguments share three basic  elements- data,
                            acclaim, and a warrant. On the basis of data the speaker makes a claim, but
                            there has to be a reason or warrant, for the listeners to accept the claim. For
                            example, the fact that a company is a monopoly (just offering data) by itself
                            does not  justify government action. We must also know something about
                            how monopolies operate. This is something that is supplied by the warrant.
                            When the data and the warrant are taken together the full implications of the
                            claim become apparent.








       Bhatnagar_Chapter 05.indd   112                                                   2011-06-23   7:56:14 PM
              Modified Date: Thu, Jun 23, 2011 06:22:39 PM             Output Date: Thu, Jun 23, 2011 07:56:03 PM
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