Page 351 - Effective Communication Soft Skills Strategies For Success by Nitin Bhatnagar, Mamta Bhatnagar

Model Question Papers | 339

• the accuracy with which meanings are conveyed
• the effectiveness with which channels communicate emotional information
• the effectiveness with which the channel communicates factual information.

b. Words are the backbone of communication. Especially our written communication can
never be precise unless our vocabulary, that is, our word power is well stocked, yet fresh.
To make newer, more effective words for precise writing:

i. Often two or more simple words are compounded/joined together.
E.g., nonetheless, undertake, quicksilver, blackboard, green house, hothouse, cut-
throat, and daredevil.
ii. Often prefixes are attached to the root to form words.
E.g., ante (before) + date = antedate
a (indifferent to) + theist = atheist
arch (main) + bishop = archbishop
iii. Similarly suffixes can be placed after the base of the word to get new derived
usages.
E.g., demon → demonic → demonically → demonize
With one singular noun ‘demon’, we, thus, get an adjective (demonic), an adverb
(demonically) and a verb (demonize).
iv. Often words come into existence through acronyms.
E.g., The UNICEF helps disadvantaged learners.
v. Sometimes two words merge to form a new vocabulary item.
E.g., breakfast + lunch = brunch
teleprinter + exchange = telex

c. A context or situation is a specific type of environment that produces specific require-
ments for successful communication. Some of the typical communication contexts are,
interpersonal communication, public communication, group communication, and commu-
nication in career settings. Every day of our life we find ourselves in hundreds of situations
requiring communication—all these situations are called context of communication.
The context of communication influences the kind and type of communication.
Communication intent: communication is always carried out with a purpose. We
acquire the skills of communication so that we can convey our messages appropriately;
we try our best to communicate our intentions accurately to the intended receiver.
This process is called communication intent. Both verbal and nonverbal communication
plays a very significant role in intentional communication. However, in non-intentional
interactions the nonverbal communication aspects are more important.
4. a. Communication process or a system is like a tool for explanation and analysis often
in diagrammatic form, to show how the various elements of a situation being studied
relate to each other.

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