Page 419 - Effective Communication Soft Skills Strategies For Success by Nitin Bhatnagar, Mamta Bhatnagar

Model Question Papers | 407

aspects include exercises aimed at helping teachers develop habits and skills of
communication with pupils, to act consistently, the ability to achieve muscular relax-
ation during lessons, the ability to distribute voluntary attention, and the ability
of observation special attention is to be given to elocution exercises for improving
oral speech standards based on the use of feedback, audio and videotape recording,
mimicry and pantomime.
Psychological—pedagogical training may be conducted in the form of professional
games, which stimulate the object—oriented social context of the future specialists
for professional activity, thereby providing more realistic modeling than in tradi-
tional training setups. Communication training as a method of psychological influ-
ence enhances the individual’s ability for communication and teaching activity, thereby
improving his personal characteristics.

2. a. The nonverbal communication is important for a variety of reasons:
• Nonverbal or verbal factors are the major determinants of meaning in the interper-
sonal context,

• Feelings and emotions are more accurately exchanged by nonverbal, rather than
verbal means,
• The nonverbal aspect of communication conveys meanings and intentions that are
relatively free of deception, distortion, and confusion,
• Nonverbal cues serve meta-communicative functions that are indispensable in
attaining high quality communication,
• Nonverbal cues represent a much more efficient means of communication than
verbal cues and
• Nonverbal cues represent the most suitable vehicles for suggestion. We can
communicate our true feelings and emotions by nonverbal means accurately and
frequently. Messages conveyed nonverbally are often involuntary, or the result of
reflex action.

There are many kinds of non-verbal communication. Of these the most important are
kinesics—the movement of our bodies, e.g., smiling; proxemics, the use of space; and
our use of time. The proxemic mode concerns spatial relations, and the body orienta-
tion. The orientation of two people in a discotheque will be different from that between
a professor and a student in a classroom, even though unknown to the two in the dis-
cotheque, one may well be a professor and the other a student.
b. There are different kinds of techniques that are adopted by the interviewers. Some of
them are listed below:
i. Behavioural Interview
ii. Traditional Interview
iii. Serial Interview

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