Page 47 - Effective Communication Soft Skills Strategies For Success by Nitin Bhatnagar, Mamta Bhatnagar

Project Name: Manual for Soft Skills
ACE Pro India Pvt. Ltd.
\\mtpdy01\Womat\Indesign\Bhatnagar-Manual for Soft skills\06-Pagination\06-A-Finals\06-AA-Appl\Bhatnagar_Chapter 02.indd

Understanding Communication | 35

• Communication occurs in many forms such as verbal, nonverbal,
spoken, and written. The important types of nonverbal communi-
cation include facial expressions and eye behaviour, gestures and
postures, vocal characteristics, personal appearance, and use of time
and space. Verbal communication include speaking, writing, listening,
and reading.
• Dealing with communication barriers such as differences in perception
and language, poor listening, emotional interference, cultural differ-
ences, and physical distractions is an important task for all people in
academic sphere.
• Several factors, which influence the process of communication, are
age, sex, economic state, location, mental state, education and orga-
nization, vocation, social, and racial factor. The background of the
student influences his receptivity to varied communications. In order
to be an effective teacher and academician, it is important that one
should have good communication skills.

R EFERENCES

Bovee, Courtland L. and John V. Thill, 2000, Business Communication Today, New
Jersey: Prentice-Hall.
Leathers, Dale G., 1986, Successful Nonverbal Communication: Principles and
Applications, New York: Macmillan.
Prakash, Daman, 1975, A handbook of Communication and the Cooperative Teacher,
New Delhi: International Cooperative Alliance.
Joseph, Derito A., 1978, Communicology: An introduction to the Study of
Communication, New York: Harper & Row.
______________, 1985, Human Communication: The Basic Course, New York:
Harper Row.
Myers, Gail E. and Michele T. Myers, 1985, The Dynamics of Human Communication:
A Laboratory Approach, USA: McGraw-Hill.

Bhatnagar_Chapter 02.indd 35 2011-06-23 7:55:36 PM
Modified Date: Thu, Jun 23, 2011 06:24:36 PM Output Date: Thu, Jun 23, 2011 07:55:32 PM
TEMPLATE Page Number: PB