Page 46 - Effective Communication Soft Skills Strategies For Success by Nitin Bhatnagar, Mamta Bhatnagar

Project Name: Manual for Soft Skills
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• Does not evaluate his work or that of his students.
• Humiliates students.
• Looses temper frequently.
In order to be an effective teacher and academician, it is important that one
should have good communication skills. The practical aspects of commu-
nication as to how to develop and sharpen communication skills will be
detailed elsewhere.

SUMMAR Y

• Good communication skills shape the impressions you make on
your students. They enable you to perceive and respond to your stu-
dents’ needs and to influence your students to think in a particular
way. Successful communicators will often turn out to be effective
teachers.
• Communication connotes a meaning of common ground for under-
standing. It is a process of exchange of facts, ideas, and opinions.
Transmission and interchange of cognitions, emotions, and feelings
and the process of listening and understanding are the two integral
and key components of the definition of communication.
• The scope and subject matter of communication is very broad. It has
applications in virtually all the fields. It is an interdisciplinary subject
involving both one-way and two-way processes. It uses a set of sym-
bols. Both written and oral or verbal media are used to transmit
messages.
• The four dimensions of communication namely interpersonal, inter-
personal, group, and mass communication contribute to the process
of developing good communication skills. These dimensions con-
tribute individually or collectively to the academic field in terms of
understanding communication and sharpening it.
• Significant models such as the Bull’s-eye theory, the Ping-Pong
Theory, and the Spiral Theory have shaped the field of human com-
munication. Each of these theories represents action view, interaction
view, and transaction view.
• Communication is a six-phase process: the sender has an idea, trans-
forms the idea into a message, and transmits the message; the receiver
gets the message, interprets the message, and reacts to the message by
sending feedback.

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