Page 45 - Effective Communication Soft Skills Strategies For Success by Nitin Bhatnagar, Mamta Bhatnagar

Project Name: Manual for Soft Skills
ACE Pro India Pvt. Ltd.
\\mtpdy01\Womat\Indesign\Bhatnagar-Manual for Soft skills\06-Pagination\06-A-Finals\06-AA-Appl\Bhatnagar_Chapter 02.indd

Understanding Communication | 33

be interested in the profession. The statement that ‘anyone who knows his
subjects can teach it’ can be misleading. So is the belief that the method is
more important than the subjects matter.
Desirable features to develop good communication:

• Good physical health and personality.
• Above average intelligence.
• Creativity, imagination, and resourcefulness.
• Good grooming, poise, refinement in voice, and action.
• Courtesy, kindness, sympathy, and tact.
• Patience.

• Sincerity and honesty.
• Firmness.
• Promptness, efficiency, and ability to organize.
• Positive and encouraging attitude.
• Democratic leadership.
• Professional status.
Undesirable features to develop good communication:

• Superiority complex, arrogance.
• Inferiority complex, insecure, defensive.
• Imperfect voice- shrill or harsh.
• Ill-mannered.

• Insincere, dishonest.
• Unfriendly, unsocial.
• Disrespectful of the opinions of others.
• Lacking imagination.
Some other indications of a poor teacher are:

• Plays with chalk or some other object while teaching.
• Leans on the furniture, moves back and forth.
• Misinformation.
• Using very few teaching aids.
• Sticking to only one method of imparting instruction.
• Does not answer questions.

Bhatnagar_Chapter 02.indd 33 2011-06-23 7:55:36 PM
Modified Date: Thu, Jun 23, 2011 06:24:36 PM Output Date: Thu, Jun 23, 2011 07:55:32 PM
TEMPLATE Page Number: PB