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120 Chapter 4 • Development Life Cycle

Project
Role/Title Project Manager(s)
Role Definition The project manager manages the day-to-day aspects of the project, ensures that
the project plan is being followed, and keeps both team members and the project
executive aware of the status of the project. This responsibility includes overall
management of the project to ensure that all tasks are completed on a timely basis,
in a quality fashion, and in accordance with the approved project plan. The project
manager serves as the primary liaison between the project team and project
executive.
Responsibilities • Establish project planning guidelines and methodology.
• Developing project objectives, scope, policies, procedures, milestones, schedules,
and budget. Work with project executive to report progress and status against
project plan to the team, company, and owners.
• Work directly with the project executive in defining and establishing an
organizational and governance structure that is effective and efficient.
• Confirm project roles, responsibilities, and reporting relationships; communicate
them to project team members.
• Determine resource needs meet project expectations. Determine appropriate mix
of resources.
• Work with consultants to facilitate knowledge transfer to company personnel.
• Manage resources deployed to ongoing production operations.
• Review and approve training plans: formal ERP training and internal user training.
• Monitor the completion of performance evaluations for each staff member
assigned to the project.
• Identify and incorporate best practices into new system and business processes.
• Define and enforce standards for deliverables. Ensure deliverables are completed
on time and within budget.
• Manage the change control process used to inform, document, and elevate
changes to project scope.
• Manage the issue resolution process. Work to expedite issue resolution, ensuring
a minimum loss of development time due to conflicts. Address issues that cannot
be resolved by module leads.
• Coordinate the decision-making process. Ensure appropriate parties are involved
and make timely and informed decisions.
• Review and approve the development of test plans and test scenarios:
application/unit test, integrated test, performance/stress test, Go-live, readiness.
• Coordinate Go-live planning and execution of readiness plan. Prepare
implementation/rollout plan.
• Recommend and facilitate space assignments and allocations.
• Determine necessary audit requirements.
Skills • Excellent project management skills.
• Excellent leadership skills. Ability to keep a large team focused on the objectives.