Page 249 - Everything I Know About Business I Learned
P. 249
Index
Founder’s Day, 108 Honesty and integrity,
Franchise model, 209–210 1–23
Franchisee, 2–3, 28 Honey Hill Dairy, 28
Frank, Larry, 8 Honoring commitments,
“Freddy,” 194 16–18
Free food, 11 Horowitz, Don, 61, 93, 145,
French fries, 73 161, 162, 165
Friendship, 42 Hunt, Pete, 36
From Good to Great Hustle, 189–191
(Collins), 43, 70, 112,
146, 204 In Search of Excellence
Full Operating Report, 62 (Peters), 72
In-the-trenches experience,
Gifts of stock, 186–188 100
Giuliani, Rudy, 67 Integrity, 1–23 219
Golin, Al, 21, 89 Interstate Foods, 28
Good to Great (Collins), 43,
70, 112, 146, 204 Jones, Roland, 71, 95, 126,
Greenberg, Jack, 103, 144 152, 158
Grimm, Peter, 5, 10, 12, 28,
91, 124, 149 Karos, Nick, 74
Grinding It Out (Kroc), 112, Katzenbach, Jon, 64
113, 177 Kestenbaum, Harold, 8
Kickback, 4
Hamburger University, Kindler, Jeff, 158
39–40, 72 Klein, Irv, 28, 93, 99, 129
Handshake agreement, 4–7 Koenig, Debra, 62, 69, 82,
Hardee, Wilbur, 211 86, 100, 124, 182–183
Heritage, 211–212 Krispy Kreme, 2
