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The Story of the Bravo Line    229



                                                      After Leaning Out
                      Other Impacts  Original Case    the Process            % Reduction
                      Space Impacts  8 line-days per   Less than 5 line-days per   ~70%
                                     week, plus 600   week, with less than 100
                                     sq. ft. of buffer   sq. ft. of buffer inventory
                                     inventory
                      Manpower       14-person line   9-person line running   60%
                      Impacts        running 3 shifts   3 shifts for 5 days per
                                     for 8 days per   week = 135 md/10,000
                                     week = 336 md/   units
                                     10,000 units

                    TABLE 15-2  Other Benefits
                        •  By implementing jidoka as we did, using line shutdowns, we literally equated
                           quality with production. If quality was bad, production went to zero until
                           quality was reestablished as good. This is the beginning of a huge cultural
                           change from an attitude of “production trumps all” to an attitude of “we will
                           only allow the production of product that is satisfactory to our customer.”
                        •  Overall lead time is a very important metric. It is the sign of both flexibility and
                           responsiveness. The reduction of overall lead time is basically done by reducing
                           lot wait times and process delays, or “queue time” as some call it. In this case,
                           process delays, due to the imbalance situation also contributed greatly to the
                           overall lead time.
                        •  By converting to one-piece flow (actually two in this case), we allowed the
                           quality problems to be found and solved. Finding and eliminating quality
                           problems are not basic Lean elements. Finding and eliminating quality problems
                           is not quantity control, it is quality control. It is a precursor to Lean. This allowed
                           us to reduce the manpower needs from 336 md to 210 md per 10,000 units. That
                           is a huge savings, or better yet a huge loss reduction. (See Table 15.2 earlier:
                           210 md is calculated by 14 persons, over five days for three shifts to produce the
                           10,000 units—in other words, their planned staffing.)
                        •  The second reduction, from 210 md to 135 md per 10,000 units came about by
                           balancing line production to takt. This is not a new Lean technique. It is an age-
                           old industrial engineering tool known to every manufacturing firm that has
                           significant labor costs.
                        •  After the line was balanced and flowing, it improved itself! Recall that
                           production rates increased even after we had completed our changes.

                    In Summary
                        •  The company was now able to produce to schedule, and missed shipments
                           dropped to zero.
                        •  First piece lead time was reduced from 3.9 hours to 6.5 minutes.
                        •  They had now reduced the lot lead time from over six days to less than
                           30 hours.
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