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INDEX

A B
Access control, 314 Back-office operations, 359
Activity based filtering, 266 Bandwagon effect, 209
Activity tracker, 189 Bandwidth, 294
Actual buying behavior, 263 Bangladesh Central Bank computer systems, 301
Ad spawning, 274 BankWest of South Dakota, 328
Additional customer services, 168 Banner advertising, 273
Address Verification System (AVS), 341 Banner exchanges, 273
Administrative controls, 318 Banner swapping, 273
Ads as a commodity, 283 Bartering, 49, 118
AdSelector, 284 Behavioral marketing, 266
Advertising cycle, 271 Best Buy, 89–90
Advertising media, 272 Better Business Bureau (BBB), 320
Advertising plans, 285 Bidding fee auction, 48
Affiliate marketing, 283 Billpoint, 348
Affiliate network, 283 Biometric, 270
Alibaba Group, 101 Biometric authentication, 314
Alipay Cross-Border E-Payment Service, 102 Biometric systems, 315
Amazon, 67 Bitcoin, 357
business, 110 address, 356
distribution center network, 362 advantages, 356
fulfillment center, 361 associated QR code, 356
innovations, 68 blockchain, 355
Mechanical Turk, 248 disadvantages, 356
problem, 67–68 ecosystem, 355
reaching out to customers, 68 miners, 355
Android Pay, 351 mining pools, 356
Anonymity, 356 network latency and scalability, 358
Anti-money laundering and countering the financing of terrorism origin, 354
(AML/CFT), 353 private key, 356
Apple’s iPhone and iPad, 179 simplifies financial transactions, 357
Apple’s iTunes music store, 345 support cross-border commerce, 357
Application controls, 317 transactions, 355
Assemble-to-Order (ATO), 360 unit of account, 355
ATM business, 335 valuation, 358
Attacking information systems, 297 Biznik, 239
Attitude-behavior decision process, 263 Blackboard Inc., 149
Auction culture, 48 Blink by Groupon, 231
Auditing, 302 Blockchain, 355
Augmented computing, 182 Blue Nile case, 88, 91
Augmented reality (AR), 55 Botnets, 306
applications, 280 Branas Isaf’s, 117
chat rooms, 280 Brick-and-mortar (old economy) organizations, 7, 18, 29
and crowdsourcing, 60 Brick-and-mortar retailer, 73
Authentication, 302, 303, 312, 314, 321 “Bring your own device” (BYOD), 191, 193, 296
Authorization, 302, 312 Broker, 43
Automated blog spam, 311 BtoB’s Interactive Marketing Guide, 125
Automated Clearing House (ACH) transactions, 82 Build-to-Order (BTO), 360
Availability, 302, 312 Bullwhip effect, 363

© Springer International Publishing AG 2017 425
E. Turban et al., Introduction to Electronic Commerce and Social Commerce,
Springer Texts in Business and Economics, DOI 10.1007/978-3-319-50091-1