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Beginning to Craft Your Vision and Direction  125

           The caterpillar analogy can help us understand aspects of individual behav-
        ior at work too. Under conditions where direction, common work values,
        goals, and accountability are lacking, employees generally will do what they
        must to get by. A type of “group think” characterized by a “we versus they”
        and “we’ve always done it that way” mediocrity takes over. Like procession-
        ary caterpillars, habit, embedded traditions, and practices become a way of
        life. Energy is low, and creativity and cooperation are lacking.
           Mission statements and vision statements are developed for both employ-
        ees and customers. A mission statement, often called a purpose statement,
        describes an organization’s core purpose, identity, and business principles. A
        vision statement is a broad aspirational picture of the future. Both mission
        statements and vision statements can provide focus and energy when used to
        drive the organization forward. Organizational values are deeply intertwined
        with vision and purpose. Usually few in number, often three or four, values
        support the aspirations of an organization’s vision and its reason for being
        described by its mission or purpose statement. Together, vision, mission or
        purpose, and values make up an organization’s belief system.
           We cannot emphasize strongly enough that if vision, purpose, and values
        are simply the products of your thinking and writing rather than the products
        of your actions, they inevitably will become framed hallway and conference
        room artifacts of your failed attempts to provide leadership direction. To avoid
        that outcome, these guideposts need to be developed by you and your team
        with abundant input from others in your function or broader organization.
        And then they must be modeled and acted upon by you, your team, other lead-
        ers, and employees throughout the organization. Modeled in this way—day
        after day, week after week, and month after month—your culture, guided by
        important aspirations, purpose, and values, will begin to form and be regu-
        larly reinforced.
           Vision, purpose, and values become instilled in an organization when peo-
        ple squint their eyes to look outside themselves, put aside individual interests,
        and capture what they want their organization to achieve and be like. Having
        a widely accepted organizational vision can make a real difference. When com-
        mitted leadership with a strong belief system of the future makes itself felt,
        great things can begin to happen. People quickly develop a clear understand-
        ing of what is most important to the organization. Strong and consistent com-
        mitment to common vision, purpose, and values has an industrial-strength
        impact on individuals and the team or organization as a whole.
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