Page 244 - Make Work Great

Index

making a habit of, 124–27, 136 Crystal-wrapping approach, 129–30
in meeting specifi cations, 183 Cuing systems, 125
in meetings, 177 Cultural crystal
mutual benefi ts of, 116 building, 25–26 (see also Crystal (culture)
and need for agreement, 67–71 building)
in question/answer cycle, 73–74 and competence, 27
seeking, 58–60 starting, 24–25 (see also Beginning your
well-defi ned questions for, 60–63 crystal)
Collaboration, 171, 172 Culture(s), 7–8, 13–23
Complexity of assignments, 171–73 assumptions in, 7–8
Computers, as networks, 72 changing, 17–19, 28–30
Confl ict, 132–33, 136 boundary between, 139–42
Connectedness of workers, 14 defi ned, 7
Connecting with role set, 112 infl uence of, 6
Consequences, for high performance, 36 infl uence on, 9
Consistency, when mobilizing groups, and information networks, 15–17
184–86 and workforce characteristics, 14–15
Context Culture of two, 84–85
as driver of actions, 5–6 Culture-builder role. See also Defi ner role
and perception of reality, 134 developing, 25
Conversations in meetings, 188, 192–93
off-topic, 135–38 teaching element of, 7–8
scripting, 89 Culture-driven advising, 162–69
for seeking clarity, 63–67
when asked for advice, 153–57 Daniels, William, 36, 175
Core competencies, 19. See also Clarity Decision-making
within relationships; Overtness as purpose of group gatherings, 175–76
Corporate culture. See Culture to set precedents, 103
Creating value, 34–35 stressors in, 76
Credibility, 90, 120 Defi ner role, 195–211. See also Culture-
Credit, sharing, 201 builder role
Critical ratio, 34–35, 54 continuing opportunities and challenges
Crystal (culture) building, 25–26. See also in, 196–97
specifi c topics core practices of, 206–7
as conscious choice, 6–8 and drama triangle, 199–206
professional networking vs., 86 and evaluation of others’ advice, 207–8
reasons for, 29–30 in meetings, 188, 192–93
selectivity vs. exclusivity in, 121 perceived value of, 150–51
selling vs., 116–17 and roles you must not take, 197–99
time required for, 28, 29 Demonstration. See also Role-modeling
tracking of, 141, 144 of core competencies, 26
Crystalline network, 1, 71–73, 209–10. See of power to change, 24–25
also Cultural crystal Detachment of workers, 14
drama triangle in, 204–5 Diffi culties in crystal growing, 123–42
group work in, 173 and fi ve building blocks of reality,
multiplicative effect of, 104–7 132–35
stress in, 76 hopeless coworkers, 128–30
your personal node in, 76–78 and life on the boundary, 139–42
Crystalline reputation, 150, 151 making a habit of overtness and clarity,
Crystals, 24 124–27

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