Page 11 - Perfect Phrases for Motivating and Rewarding
P. 11

Introduction


        and, most likely, resentful. Fear-based, or else–style motivation does
        not develop loyal self-starters with positive attitudes.
            Motivation through inspiration, open communication, and
        results-oriented feedback (both positive and developmental) requires
        more thought and sensitivity. It requires a manager who has a moti-
        vational mindset and uses motivational language. Of course, the
        greatest challenge is implementing those skills in times of trouble.
        The motivational manager is one who maintains a positive mindset
        even in difficult circumstances.
            Today’s work environment is not as secure as that of decades ago
        when workers received gold watches for spending a quarter of a cen-
        tury with their companies. Employers face the challenge of motivating
        employees to stay, to become and remain productive in the face of
        internal and external changes, and to ensure ongoing customer satis-
        faction in an increasingly competitive global and virtual marketplace.
            We all want to know that our efforts—successful or not—are
        noticed and appreciated. We want to know what employers expect,
        whether we are meeting those expectations, and why or why not.
        “Talk to me” is frequently a silent shout of the unmotivated and disil-
        lusioned. Perfect Phrases for Motivating and Rewarding Employees gives
        those who manage or supervise others a jump start in thinking about
        how to communicate in a variety of work situations. These phrases
        should help those who must motivate others to integrate positive
        and developmental feedback into their day-to-day interactions.
            The most effective motivation is self-motivation. Choosing to
        reach a goal for your own reasons is far more inspiring than striving to
        meet it for someone else’s. In this book, you will find perfect phrases,
        not only to motivate externally, but to help people identify those trig-
        gers that will spur them to greater achievement for their own reasons
        as well as yours, creating a win-win success strategy.


        Who Can Use This Book?
        This book is designed for anyone in any industry who wants to
        develop a motivational mindset and use motivational phrases to


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