Page 111 - Perfect Phrases for Motivating and Rewarding

■ “Before you resent not being approached for advice or
expertise, consider whether you’ve made yourself available.
Let others know that you’re eager to help and that their
questions aren’t an imposition.”
■ “I know you’re upset about Keri getting an expense account
after only three months when you were here for six years
before you got one. It’s no longer a matter of status—it’s
practicality. She entertains clients, we have room in the
budget, and these accounts cut down on bookkeeping.”
■ “I know you cringe when Jake calls you ‘old-timer.’ Have you
told him? I know he respects you, and he may just think of it as
a friendly nickname. I’m sure he’ll stop if you tell him it makes
you uncomfortable. If not, let me know.”

The Underachiever

Underachiever can have two distinct meanings. One sends your
overnight package but doesn’t follow up to see that it arrived.
The other sends your package overnight, follows up to see that it
arrived, and has at hand the name of the person he/she spoke to.
Many would refer to the second person (who follows up) as an
underachiever if he/she resists an offered promotion. However,
that person achieves high-quality performance daily at her job.
Let’s call that person the career underachiever, and let’s call the
person who doesn’t follow up on the overnight package and
doesn’t seem to care the blasé underachiever.

The Motivational Mindset—Blasé Underachievers

■ Some people feel overwhelmed or have trouble looking at the
big picture and seeing where to begin. Help by breaking down
large projects into smaller, manageable tasks.

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