Page 165 - Perfect Phrases for Motivating and Rewarding

■ “Despite everyone’s outstanding efforts, the current economic
climate has not helped our bottom line. Bonuses will be leaner
this year. Please know that this doesn’t reflect our appreciation
of all of you.”
■ “Our company management wants everyone to understand
the incentive program so you’ll be sure to enjoy the rewards.
Human resources has e-mailed the promotions site and log-
on information to each of you with an explanation of ways to
obtain points. I know we have a department of winners. I’d like
you to be rewarded.”
■ “Congratulations, Jack! I signed onto the system and saw the
number of points you’ve accumulated this month. Great work!
Do you know what reward you’ll choose?”
■ “We give the quarterly Customer Care Bonus based on
customer comments, supervisor observations, and coworker
comments.”
■ “Ricardo, your saving that contract that everyone else gave
up on was masterful. You’ll find a well-earned bonus in your
paycheck.”
■ “I’m delighted that you want to move up to a paralegal
position. Of course, tuition reimbursement is available.”
■ “I understand you’re interested in earning a degree. Let’s discuss
what tuition reimbursement options are available to you.”
■ “We can’t provide full tuition reimbursement, but we can
help you in other ways. For example, every employee has a
maximum education allowance, and we can work out flexible
scheduling while you’re in school.”
■ “While your support services are outstanding and I’d hate
to lose you, your math skills make you a natural for the
accounting department. Would you like to take some courses
to build your confidence in that area?”
■ “Having that degree would certainly put you in a better
position for promotion, and I believe you would be an asset
at that level. Would you be interested in discussing a tuition
reimbursement program?”

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