Page 162 - Perfect Phrases for Motivating and Rewarding
P. 162

■  “Congratulations! This month’s Customer Service Award goes
            to                for her ongoing commitment to customer
            care.”
          ■  “As you know, I’ve received this year’s Outstanding Manager
            Award. I share that honor with you. I know how lucky I am to
            have each and every one of my department members working
            with me. This award is for all of us. Congratulations to you, and
            thank you.”
          ■  “The company has been named one of the top ten in our
            industry. Each one of you contributes to that success and
            deserves to feel very proud. Thank you all.”
          ■  “I received a letter from Customer X praising your handling of
            a difficult situation. I’m going to copy our VP with a note that
            this is typical of your work. You make us all look good.”
          ■  “I’ve noticed how diplomatically you handle the turf skirmishes
            around here. The company is creating an internal public
            relations committee, and I’d like to suggest that you be on it.”
          ■  “Your ongoing research and recommendations for improving
            production have been outstanding. A best practices
            committee is forming to study company-wide processes and
            related processes in similar companies. You would be an asset.
            May I submit your name?”
          ■  “I’ve been asked to represent the company on the statewide
            Supplier Diversity Council. I’d like you to attend with me and
            serve as my alternate.”
          ■  “Our company website is starting a section called Kudos of
            the Month. I’ve submitted your recent turnaround project for
            inclusion.”
          ■  “Our department is responsible for the fiscal report at the
            quarterly meeting. I’d like you to work with me on my
            presentation and attend the next meeting with me. Eventually,
            I’d like you to take over this task.”







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