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Introduction
1. Development Dimensions International and Monster Intelligence 2006.
Global study of more than 3,700 job seekers and 1,250 hiring managers.
2. BusinessWeek. September 19, 2008.

Chapter 1
1. According to the Mellon Financial Corporation, average times to full
productivity are: eight weeks for clerical jobs, 20 weeks for professionals, and
26 weeks for executives.
2. William A. Kahn provides a definition of Employee Engagement that we
especially like, as the situation in which “… people employ and express them-
selves physically, cognitively, and emotionally during role performances,” and
also as “… the extent to which workforce commitment, both emotional and
intellectual, exists relative to accomplishing the work, mission, and vision of
the organization.” Psychological Conditions of Personal Engagement and
Disengagement at Work. The Academy of Management Journal, 33(4), 1990,
692–724.

3. Engage Employees and Boost Performance. Philadelphia: Hay Group, 2001.
4. ASTD 2008 BEST Award. T D, October 2008.
5. http://www.examiner.com/x–828-Entry-Level-Careers-Examiner~y2008m 9d10-
Networking-as-a-job-search-tool-part–5-Find-a-mentor.
6. United States Department of Labor, August 2007.

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