Page 291 - Successful Onboarding
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272 • Index


        Benefit programs                   Commitment, 179–183
          history of, 53–55               Communication. See also Strategy
          at John Deere, 81–82                Immersion and Direction
          for new hires, 59, 62, 64, 81     authentic, 160–161
        Best Buy, 97, 130, 136              career conversations, 158–160
        Bloomberg, 97                       as common career development
        Blueprint, for onboarding program, 245–250  tool, 147
          Center of Excellence structure,   consequences of withholding
            209–210, 252–253                  information, 182–183
          documents for, 251–252            feedback mechanisms, 202, 210,
        Boeing, 42–47                         215–216, 219, 220–221
        Booz Allen Hamilton, 136, 154, 206,  interpretation of company culture, 93
            243–244, 255–259                performance review process, 161–162
          results of onboarding program, 261–263  Communication style
        Branding, 61, 70–71, 78, 83         “message” to new hires, 106–107, 110
          employment brand, 25              as part of company culture, 95
          principles for “message” to new   Compact, with new hires
            hires, 113                      new, 87–89
        Branson, Richard, 138               old-style, 52–56
        Bright Horizons, 134–135, 200–201  Competency. See also Productivity
        Bristol-Myers Squibb, 133           effective onboarding and, 21, 40
        Broken promises, 4–6, 203–204     Connectedness (relationships)
        Buddy checklist, 163                Connection Matrix, 125–130
        Buddy system, 158–159, 168          interpersonal network development,
        Business ecosystems, 129–130          64, 65, 67
                                            metrics dashboard to track, 215–218
        Cable companies, 184–185            of new hire, 3, 29–30, 65, 68, 120–121
        Capability, 28                      “valued connectedness,” 243
        Career conversations, 158–160     Connection Matrix, 125
        Career development plans, 163–164.   external personal networks, 128–129
            See also Early Career Support   external professional networks, 129–130
        Career fairs, 147                   internal personal networks, 127–128
        Career tracks, 54–55                internal professional networks, 126–127
          Early Career Support vs., 66    Consistency of experience, 25–26
        Carter, Doug, 261                 Constellation Energy, 42–47
        Caterpillar, 238                  Consumer packaged goods (CPG) and
          governance structure, 211           retail industry, 42–47, 109
          training for mentors, 211       The Container Store, 148
        Center for Creative Leadership, 146  Content areas, in Onboarding Margin
        Center of Excellence, 209–210, 252–253  model, 67–68
        Chevron, 42–47                    Content delivery
        Chief People Officers (CPOs), 3      significant context with, 78–79
        Cisco Systems, 42–47, 57            value contribution and distributed, 75
        Citigroup, 42–47                  Context, business, 29
          Sponsor Family, 131               content before, 58–59
        Clarkston Consulting, 136–137       relevance of, 112
        Climate surveys, 221              Contradictions, company, 98–99
        Coaching, 147, 164                Corporate and organizational cultures,
        Coca-Cola, 42–47, 97                  89–91
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