Page 290 - Successful Onboarding

INDEX

Accountability, 2, 26 American Society for Training and
Bank of America’s new hire Development, 56, 146
executives, 73 Apple Computer, 39, 97, 107
case example: Wipro, 77 Artifacts, shaping workplace experience,
at Cisco, 57 90, 116–117
diverse participants in, 71–73 Assessment, 54
Exxon Mobil’s, 42–47 of already existing processes, 71
Ford’s, 57 early career self-, 66
John Deere’s systemic, 79–83 skill and personality, 147
Nagothane’s knowledge transfer, 27 Assignments, 156
necessary resources and structures to clear role, 72–73, 79
create, 68–70 first, 71
staff and individual managers’, 69 rotation of, 82
Acculturation, 64–65, 68 stretch, 54, 62, 71
Activity mix, 46, 76 AT&T, 42–47
A&D. See Aerospace and defense industry Attrition Law of Thirds, 184
Administration, 197–198 Attrition rate, 1, 3, 6
governance structures, 209–212 cost savings attributable to favorable
measuring onboarding success, mix, 46
212–221 Early Career Support vs., 153–154
metrics dashboard, 215–218 economics of, 18–25
new hire satisfaction by business employee loyalty vs., 148–149
unit, 214 Gen Y’s, 119–121
portal sites, 208–209 long-term social trends influencing, 7–8
Provisioning and Administrative metrics dashboard to track, 215–218
Support, 205–208 Onboarding Margin analysis of, 41–47
real-life examples, 211–212 Strategy Immersion vs., 180–181
requirements for process of, 199–204 Authentic communication, 160–161
software for, 206–208 Automation and standardization, 25, 41, 78.
Aerospace and defense (A&D) industry, See also Software; Technologies in
42–47, 109 Onboarding Margin model, 67
Affinity groups, 130–131, 147
Aha moments, 179–183 Baby Boomers, 149–150
Amabile, Teresa, 152 Baird, Robert W., 101–102, 164–165
Ambition Bank of America, 42–47
new hire’s, 30, 150, 186 case example of new hire executives, 73
of program redesigns, 250 Belonging, sense of, 36–37, 39.
senior hire’s, 156 See also Hierarchy of needs

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