Page 293 - Successful Onboarding
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274 • Index


        First week, 148, 200–201, 207       Provisioning and Administrative
          mentoring during, 152               Support, 205–208
          onboarding program content, 59    real-life examples of governance
        First year, 2, 61                     structures, 211–212
          adequate time length, 74–75       requirements for, 199–204
          career development plans, 163–164  software for, 206–208
          Connection Matrix, 125–130        structures, 209–212
          four phases in, 75–78
          metric evaluation of, 219       Häagen-Dazs, 171–173
          metrics dashboard, 215–218      Halliburton, 42–47
          Strategy Immersion, 178–179     “Happy hour,” 123
        Five Forces framework for industry  Harvard Business Review, 148, 152
            analysis, 176                 Healthcare industry, 42–47
        Ford Motor Company, 57            Hierarchy of needs, 36–37, 39, 123–124, 152
        Formal onboarding, everyday experience  High potential employees, 147, 153–154
            vs., 51–52                      stretch assignments, 54, 62, 71
        Fortune 500 companies, 1, 3       Hiring for fit, 83
        401K retirement assets, 55        Hiring manager, overwhelmed/underpaid,
        Franklin, Ben, 143                    1–2
        Franklin Resources, 42–47         Holmes, Chris, 258, 260–261
                                          Home Depot, 176–177
        Gates, Bill, 138                    Future Leaders Program, 100
        Gen X, 150                        Honesty, in presenting company culture,
        Gen Y                                 105–106
          attrition rate, 119–121         Honeywell International, 42–47
          priorities of, 149–150          “Hotel-ing” sites, 183
        General Electric, 100–101, 238    HR. See Human resources
        General Mills, 128, 164           Human resources (HR), 8–13, 56
          climate surveys, 221
        General Motors, 164               IBM, 42–47, 148
        Gladwell, Malcolm, 132              use of Second Life video game, 137
        “The Global Talent Crisis,” 6–7   IDEO, 97
        Global trade, 55                  Immelt, Steve, 138
          case example: Shell, 68         Implementation, of onboarding program
        Goal                                blueprinting tips, 254
          as common career development tool, 147  case example: Booz Allen, 243–245
          common view as ultimate, 179      Center of Excellence, 209–210, 252–253
          mentors with mentees alignment, 202  creating blueprint, 245–254
        Goldman Sachs, 42–47                onboarding delivery owners and
        Gonzalez, Vince, 262                  content creators, 256
        Google, 42–47, 134, 136, 238        piloting and, 259–261
          employees well-versed in company  program content, 254–259
            strategy, 181                   program rollout: first phase, 257
        Governance and Administration, 197–198  results, 261–263
          measuring success of, 212–221   Insulation, 156–157
          metrics dashboard, 215–218      Integration, in Onboarding Margin
          new hire satisfaction by business   model, 67
            unit, 214                     Integrity Czar, 209
          portal sites, 208–209           Intel, 238
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