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Endnotes • 269

Chapter 5

1. Denise R. Hearn. Education in the Workplace: An Examination of Corpo-
rate University Models. Edited May 10, 2002.

2. Susan M. Heathfield. Training: Your Investment in People Development and
Retention. About.com.

3. Jill Casner-Lotto, Elyse Rosenblum, and Mary Wright. The Ill Prepared U.S.
Workforce: Exploring the Challenges of Employer-Provided Workforce
Readiness Training. The Conference Board, 2009.

4. Tamara J. Erickson and Lynda Gratton. What It Means to Work Here.
Harvard Business Review, March 2007.

5. Robert H. Waterman, Jr., Judith A. Waterman, and Betsy A. Collard.
Toward A Career-Resilient Workforce. Harvard Business Review, July-August
1994.
6. Denise Dubie. CIOs Fear Mass IT Exodus following Economic Recovery.
Networkworld.com News, 2009.

7. Employee Discontent Expected to Reach Crisis Level Next Year. PR
Newswire, November 19, 2009.

8. Sylvia Ann Hewlett. Top Talent: Keeping Performance Up When Business
Is Down. Boston: Harvard Business Press, 2009.

9. Sylvia Ann Hewlett. Top Talent: Keeping Performance Up When Business
Is Down. Boston: Harvard Business Press, 2009.

10. Sylvia Ann Hewlett, Laura Sherbin, and Karen Sumberg. How Gen Y &
Boomers Will Reshape Your Agenda. Harvard Business Review, July-August
2009.

11. Martha Irvine. Recession Intensifies Gen X Discontent at Work. Associated
Press, November 15, 2009.

12. Teresa M. Amabile and Steve J. Kramer. What Really Motivates Workers.
Harvard Business Review 88(1), January-February 2010, 44–45.

13. Elizabeth Craig, John Kimberly, and Hamid Bouchikhi. Can Loyalty Be
Leased? Harvard Business Review, September 1, 2002.

14. ASTD 2008 BEST Award, T D, October 2008.