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270 • Endnotes

15. J.A. Conger and B. Fishel. Accelerating Leadership Performance at the Top:
Lessons from the Bank of America’s Executive On-Boarding Process. Human
Resources Management Review 17, December 2007, 442–454.
16. Wells Fargo: The First Six Months. Allbusiness.com, August 1, 2002.

Chapter 6

1. Gerry Johnson, Kevan Scholes, and Richard Whittington. Exploring Corpo-
rate Strategy: Text and Cases, 8th ed. Upper Saddle River, NJ: Prentice Hall,
2008, p. 3.
2. Yuzo Yasuda. 40 Years, 20 Million Ideas: The Toyota Suggestion System.
Florence, KY: Productivity Press, 1990.
3. Fast Company, “The World’s Most Innovative Company.”
4. ASTD BEST Award 2008. T D, October 2008.
5. Peter Drucker. The Effective Executive. New York: Harper & Row, 1967.

Chapter 7

1. Amy Lyman. Building Trust by Welcoming Employees. A Report from the
Great Place to Work Institute, Inc. (2007).
2. ASTI Best Award 2008, T D, October 2008, 72.

Chapter 8

1. Jane Porter. Acclimating Newcomers to the Office. The Wall Street Journal,
October 20, 2009.

Chapter 9

1. These awards include being named by Fortune magazine to its 2010 list
of “The 100 Best Companies to Work For,” and earning a #5 listing by
Consulting Magazine in its “Best Firms to Work For” in 2009, among others.